Scale Repair Service and Calibration Newcastle
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Service, Repair & Calibration in Newcastle
Your weighing equipment is critical to production, logistics, compliance, and everyday trade. That is why you need a service partner that can respond quickly and minimise downtime. Nuweigh provides professional scale repair services, calibration and preventative maintenance for businesses throughout Newcastle, the Hunter and the Central Coast.
Newcastle is where Nuweigh started. The company was founded here in 1976 to provide weighing equipment service and calibration to industry throughout New South Wales, and our head office, factory and service workshop are still in Mayfield West today.
Our Newcastle service team will support you with both workshop and mobile on-site scale repairs, so you can maintain accuracy and operational efficiency.
Our service locations include Newcastle CBD, Mayfield, the Port of Newcastle, Kooragang, Cardiff, Beresfield, Maitland, Cessnock, Lake Macquarie, Port Stephens, Singleton, Muswellbrook, the Upper Hunter and the Central Coast.
Speak to our experienced technicians for prompt support for a wide range of weighing equipment.
Exceeding Our Customers’ Expectations
Why Choose Nuweigh? Our Commitments to You
Exceeding Our Customers’ Expectations
Why Choose Nuweigh? Our Commitments to You
Excellence in weighing
“Excellence in Weighing” refers to our technical excellence in the products and services we provide to our customers. We achieve “Excellence in Weighing” through
Being a “complete service” weighing company, providing weighing solutions and services across a broad range of industries and weighing technologies. These technologies include weighbridges, belt weighers, retail scales, medical scales, high-precision laboratory balances, and weighbridge software management systems and development.
Designing and manufacturing weighbridges, platform scales and other industrial weighing equipment specifically for the Australian market.
Designing and developing innovative software solutions for a broad range of weighing applications, from weighbridge applications to laboratory applications.
Establishing strong relationships with global partners and using our 300 years of combined experience to bring the very latest weighing technology to our customers in Australia.
Investing in specialised testing equipment such as the “GrandRidge” high capacity testing machine, and high precision mass comparators. Our test equipment is second to none in providing low-tolerance calibration scale reports.
Maintaining third-party accredited quality systems through NATA and other registered organisations.
Excellence in Delivery
“Excellence in Delivery” refers to our commitment to delivering weighing products and services to our customers in a professional, courteous, and safety-conscious manner that enhances the customer experience when dealing with NWS NUWEIGH. We provide “Excellence in Delivery” through
Our commitment to safety.
Respecting the environment.
Adhering to our customers’ policies, rules and regulations.
Keeping our customers informed through high communication channels.
Working with our customers to get the job done.
Arriving on time, every time.
Presenting ourselves and our equipment professionally.
Following internal quality procedures such as the “NUWEIGH 1 Quality” principle.
Doing it right, the first time. Not taking shortcuts.
Excellence in Service
“Excellence in Service” has been the cornerstone of the company’s success since its inception. Service has built our company and remains the single most important discipline in our business. We strive to provide our customers with the highest level of service in every area of our business, from our sales and service staff to our administration and management team. We achieve “Excellence in Service” by
Communicating with our customers.
Listening to our customers.
Always dealing with our customers courteously and respectfully.
Having reception staff receive customer phone enquiries.
Maintaining high-quality backend IT systems.
A real person answers our telephones every time they ring.
Providing a 24-hour, 7-day-a-week service.
High-quality service and calibration since 1976
Our technicians are fully trained in servicing and maintenance of weighing equipment. They all have their own company vehicle and are contactable for urgent service if required. All electronic repairs are carried out in our Newcastle workshop to guarantee a fast repair time for any major electronic repairs. We carry a full range of spare parts for most weighing equipment at our Newcastle office.
Stock a complete range of spare parts for all scale models and brands.
Licenced scale verifier for all types of scales and test masses, Servicing Licence (SL-0412)
Available 24 hours, 7 days a week, service operation
NATA registered company and can supply NATA endorsed certificates for all types of Weighing Equipment, NATA accredited laboratory (No. 3279)
Repairs to all brands of scales/weighing equipment
Maintenance and calibration of all brands of scales
Verification / Certification
Fully traceable calibration certificates
Regulation 13 certificates
We are a leader in the scale industry and have extensive experience in service, maintenance, repair, verification and certification of all types of weighing equipment and Weighbridge Software Management Systems.